Customer Reviews

Stopped to meet a salesman and get information on a trade in and order a new Telluride knowing there was a waiting list. As Jay was talking to us by complete chance a previous customer deal fell through and the exact car we wanted was available. We asked if we could have it, said we will take it and in a matter of a couple hours we drive away in a new fantastic Telluride. Great customer service, no up selling, great deal and no pressure. Very knowledgeable team at the entire dealership and everyone was extremely helpful in getting us the vehicle we wanted. Jay is someone I highly recommend. A true professional.

KIA of Cheyenne has excellent customer service. Our salesman was helpful, professional and knowledgeable. All the staff were very friendly and helpful; the overall atmosphere was very welcoming. This is my second car that I have purchased from KIA.

This is my second time going in and buying a new car with KIA of Cheyenne. I will tell you that they cut right to the numbers and if you don’t want the extras, they won’t force them onto you like other dealerships in town. My salesman was Mark and both times it’s been quick and easy getting in and out. Thank you again, KIA of Cheyenne.

Kia of Cheyenne repaired the hail damage to my 2025 K4. The car had only been driven 400 miles. The car is now free off all dents and looks like it did when I picked it up from the dealership. I am pleased and grateful for the quality of their work.

We love our Kia Sportagefrom the moment we got it. We had a great salesman Mark and when we went to get our oil changed the service man sorry I forgot his name was very friendly and helpful. Asked me about all the services and reassured me that everything was gonna be good. Also, he told us a great place to go eat for lunch would definitely recommend Kia of Cheyenne to anyone looking for a new car.

While traveling to Lusk through construction, we had our driver’s side window shattered by a rock. We called their parts and service departments and found they had the window in stock and were gracious enough to squeeze us in and replace it! What a blessing as we were continuing on to Denver. I HIGHLY recommend Cheyenne Kia for all your servicing needs.

All my experiences at Kia of Cheyenne have always been wonderful. Quick to serve and very kind and respectful gentleman. Never had a problem and I'm sure if there was one it would be quickly resolved. Mr Will Jones every time I've come in always with a smile and greets you and makes you feel like you are a valued customer. The atmosphere is always wonderful and kind and I enjoy the service that I always receive here at Kia of Cheyenne.

I believe his name is Will at the service desk, but he definitely deserves a shout out for great customer service and a personality that is perfect for his job. Thank you for easing the frustration of my situation. The only reason I didn't give 5 stars was the labor cost, but so far everything seems great mechanically.

Every time I buy a new vehicle or get service done at Kia of Cheyenne the process is quick and painless. I always get offered transportation when I drop off my car for service and have been picked up from work after hours to make sure I had my car the next day.

My husband and I needed a new car as we are expecting our first baby in December. We wanted something reliable and safe for the snow. John Henry greeted us as soon as we walked in and simply asked, “What can I help you find today?” From there he listened and let us take the lead on what we did and did not want. He made the car buying process enjoyable and made sure we got what we were paying for. The owner, Mr. Miller, even came to shake our hands, congratulate us on our purchase, and thank us for our business. Many dealerships can be intimidating and pushy, but Kia of Cheyenne felt personable and comfortable. If you’re going to buy a car, skip CarMax and go see the good people here.

Eric helped me out and spoke to my mom and dad before I was able to come and he found the perfect car for me, made the paperwork and business part of it effective and fast (even as he kept repeating that he was losing his mind lol) and was incredibly helpful and made me understand what I was doing. Now I have a beautiful new car and a new Kia family to get my services done! Thank you guys ❤️

The service department seems to be in a period of transition. Hopefully this will be accomplished sooner than later. This weekend my 2024 Kia, for the third time since Mother's Day, has experienced a check engine for the same issue. Would really like to get this taken care of. Ed Jones has been my lifeline. He is amazing.

I have been a loyal repeat customer of Kia of Cheyenne for as long as I can remember buying cars and I want to take a moment to praise this amazing business and the people that operate it. I have purchased 4 vehicles from Kia of Cheyenne within the last 5-6 years due to many reasons, most recently my vehicle being totaled in the crazy hail storm Cheyenne just had. Let's just say this has been a very emotional time for me but my Kia family showed up for me once again. I had been on their website looking at vehicles through tears on Sunday wondering what to do and by Monday Ed Jones texted me directly to just ensure everything was ok and right away started offering solutions. This is the 3rd vehicle I have bought from Ed Jones specifically and not only is he the beezneez in the actual car sale itself, but he is just a wonderful person all around who will lift your spirits with laughter and more. Darin is such an amazing manager/leader (he does learn from the great A.J. Miller) and they all work together to make sure that I have a solid, safe, beautiful car to drive my kids and I in. My friends have called me crazy for trusting salespeople in a dealership because most people think they only care about money and that is probably true in a lot of scenarios, but not at Kia of Cheyenne. They care for their customers and you just feel it from the second you pull into their lot. Ed and Darin have always made sure I have options and most importantly a safe car for a price I can afford even. If there have been issues (oh and there have been issues) they actually listen to my problem and find a quick and quality solution for me because they truly care. I mention A.J. Miller in my review too because he truly is a great owner and head honcho and I feel his leadership is reflected through his awesome employees and he has always trusted his team to do what's best for their customers and backs up the solutions offered to his customers. I also want to thank Angel for her amazing finance brain and her hard work to ensure I was able to get the price I could work with in top of making it a priority to have the GAP coverage that truly is a saving grace. She even got my prior extra warranties canceled and refunded which will cover my new car's sales tax even! I can't thank you all enough and I will forever be a satisfied and VERY grateful Kia of Cheyenne customer! Thank you Ed Jones, A.J. Miller, Darin Porter and Angel Miller from the bottom of my heart for helping me find the best solution in a crappy situation. I am so happy with my beautiful new 2025 Kia K4!! If you are in need of a new car, go see Kia of Cheyenne and you wont be disappointed!

My sister and I were traveling cross country and, of course, the car started misbehaving. The guys in the service department were awesome! They got us in, fixed our problem, and even washed our car. What a terrific team!! Many thanks!

Massively impressed with the service department. Had a warranty repair on our 24 Sportage. No questions asked and they accommodated us to our schedule. We’ve always been impressed with KIA anywhere we have been. Definitely recommend KIA of Cheyenne from sales to service they are TOP NOTCH!