Customer reviews at Kia of Cheyenne

We started our car buying experience at Kia of Fort Collins. They had the exact vehicle I wanted, the right color and all the options. But they low balled us on our trade in and treated me in a condescending way, so we walked out. Came up to Cheyenne and were immediately welcomed with a trade in offer we were more than happy with. Process was so smooth and simple, straight to the point with no haggling. Ended up doing a dealer trade for a vehicle at another dealership. (NOT Fort Collins!) Darrin, Tony, and Ed were so easy to work with and they seemed to enjoy the process as much as we did! I LOVE my new car. What a difference it makes being treated with respect and integrity. Myself and even other family members will be returning to Kia of Cheyenne! Thank you Darrin, Tony, And Ed! I'm thrilled!

After purchasing my 2025 Kia Telluride in Nebraska, I am now in the process of relocating to Cheyenne for work. While on my way out for a day trip, I called to see if they could possibly squeeze my vehicle in for its 7,500 mile service. James (Service Manager) got me in within 3 hours at a time that worked perfectly for me. Everyone was so kind, incredibly entertaining (win, win) and went above and beyond! I felt like I was their only customer even though they were very busy! 10/10!

Marty, Will and the service team are truly exceptional. They go above and beyond to ensure that even the most frustrating repairs or multiple issues feel seamless and worthwhile. Their commitment to customer care is impressive; not only did they offer me a loaner car due to a delay in parts, but they also provided a discount to compensate for the inconvenience. I won’t even consider going elsewhere!

This was the best experience! It was so easy and clear about what was happening! We brought our son who is almost 2 and they were really accommodating, giving him a coloring book and toys to have. Our salesman Ed, was really nice, answered all questions and explained everything! We are very happy!

Mark at Kia of Cheyenne was so helpful in finding the right vehicle. They were patient with me as I got my finances together to buy the car and even let me take the car home before receiving the money. I'm am so happy with my choice! Love the color and all the features. It drives so smooth with lots of power. Lots of safety features too. I have always wanted a Kia Sorento and now I do! Its beautiful blue color and 3rd row seating is a plus. Mark also got my daughter into a car which we really needed cause sharing one car between 4 people is hard on time and gas. She is very happy with her Rio. We will continue to go to Kia for an upgrade when the time comes. I highly recommend Kia of Cheyenne and Mark as your sales rep.

Ed Jones created such a great buying experience. I worked at dealerships for 9 years, and have experience good and bad.

But he definitely made me feel like I wasn’t just a transaction. Would definitely recommend him and KIA of Cheyenne to anyone hoping for a great experience.